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Shipping packages from the Bastille

Package Service Online

It is possible to ship packages from the UnionShop.  Shipping from the UnionShop is safe, easy and cheap: compared to the post office, it is up to five euros cheaper. That means more profit when selling your old study books! These are delivered by PostNL, the biggest Dutch mail deliverer. You can track your packages using Track and Trace.

Besides sending it is possible to choose for delivery at the house keeper of the Bastille too! The Bastille is open till 00:00 in the night at weekdays, so you can always come to collect your delivery when your own home isn't quite suitable at the moment! To pick up a package at your neighbours place or a post office is unpractical. Therefore,the Student Union organized this option! An explanation and the conditions can be found at the subheading 'What should I do?'. Here you can find the delivery adress among other things.

Please note! 

Packages that are delivered to the Bastille can be picked up at the Service Desk whenever the Bastille is opened. However shipping can only be done in the UnionShop, which is opened from 10:00 till 17:00 at weekdays.

The UnionDeal(s)

The prices of sending a package from the UnionShop can be found below.


With easy package

With signature

Mailbox package




Till 10 kg




Till 25 kg




Belgium, till 30 kg




What should I do?

Take your package to the UnionShop and hand it to the employee. He or she will help you with the process. Indicate you want to use the UnionDeal and take your UT student card with you!

For delivery at the house keeper of the Bastille, the following conditions are stated:


Contact information and opening hours

UnionShop (for sending)
Bastille ground floor, Drienerlolaan 5
7522 NB Enschede

T: 053 489 4215

Mon: 10:00-17:00
Tue: 10:00-17:00
Wed: 10:00-17:00
Thr: 10:00-17:00
Fri 10:00-17:00
Sat: closed
Sun: closed

Bastille (for delivery)
Drienerlolaan 5
7522 NB Enschede

T: 053 489 6703
E: servicedesk.bastille@utwente.nl

Mon: 08:00-00:00
Tue: 08:00-00:00
Wed: 08:00-00:00
Thu: 08:00-00:00
Fri: 08:00-00:00
Sat: 12:00-18:00
Sun: closed