3. LEADING TEAM-MEETINGS | 3 LEVELS OF CONVERSATION
In team-meetings there’s 3 levels of communication. The first one is the content level, the most common and obvious level. The other levels are the levels of the process and of the emotion in the discussion. It’s at these levels that you can really make effective interventions and steer the discussion to what is best for your team.
After this workshop you can recognize the level a discussion is at, and you will be able to adjust your interventions to that. Eventually, you will be able to influence others and steer the discussion in the direction you want, even without being the chairman.